Cannot install WIndows 11 23H2 Update

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mackshak445
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Cannot install WIndows 11 23H2 Update

Post by mackshak445 »

On both of my computers I have windows 11 installed on them.
Microsoft downloaded the 23H2 update and wants me to restart.

I restart and get a boot drive is inaccessible blue screen of death.

I don't use Primocache on my boot drive. I updated it so that it is 23h2 compatible with the lastest update.

Is it possible the Primocache is blocking the update from going through?
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Re: Cannot install WIndows 11 23H2 Update

Post by Support »

I apologize for accidentally missing this thread and replying so late.

Are you sure it's 23H2 and not 24H2? The latest version of PrimoCache should be compatible with both 23H2 and 24H2. PrimoCache never blocks Windows updates, but the blue screen issue you encountered might be related to a problem with Windows Update’s driver signature verification for software drivers. A similar issue occurred during the 24H2 update previously, although Microsoft has since fixed it.

If you're still experiencing issues, you could try uninstalling PrimoCache first, then installing the Windows update, and finally reinstalling PrimoCache after the update is complete.
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