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PrimoCache Known Issues List

Last post by support « Tue Dec 05, 2017 8:03 am
Replies: 1
by support » Fri Aug 02, 2013 9:13 am

2017-12-05 Update

#001 After reboot, Level-2 storages cannot be recognized by PrimoCache in Windows XP.
Fixed in the version 0.9.8

#002 With...

1 Replies

19982 Views

Last post by support
Tue Dec 05, 2017 8:03 am

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Windows update caused trial to expire

Last post by support « Wed Jun 17, 2020 4:25 am
Replies: 1
by thebigbadviolist » Sat Jun 13, 2020 4:07 pm

I'm about a week into the trial and updated windows to 1909, primocache program now says trial expired :(

1 Replies

114 Views

Last post by support
Wed Jun 17, 2020 4:25 am
Epic Games Launcher crash

Last post by support « Tue May 26, 2020 3:53 am
Replies: 3
by Misko78 » Fri May 22, 2020 9:08 am

I've installed trial version and it worked well for a day, but i have problem with Epic Game Launcher since this morning. It crashes all the time and...

3 Replies

233 Views

Last post by support
Tue May 26, 2020 3:53 am
Certain keys of the keyboard don’t work after installing v3.2.0

Last post by phil « Sat Mar 07, 2020 12:36 pm
Replies: 16
by phil » Thu Feb 20, 2020 6:29 am
1

2
v3.0.9 – no such problem
v3.2.0 – certain keys of the keyboard don’t work (eg. a, f, g, l, shift, ctrl, enter, spacebar, etc.)
v4.0.0 alpha – no such...
16 Replies

1913 Views

Last post by phil
Sat Mar 07, 2020 12:36 pm
BSOD 2.5 on Windows 10

Last post by florin « Sat Jan 04, 2020 2:17 am
Replies: 17
by RoyO » Wed Aug 24, 2016 6:53 pm
1

2
PrimoCache version: 2.5
Cache Settings: see attachment
Windows OS: Windows 10 Professional (x64) Version 1607 (build 14393.82)
Hardware...
17 Replies

24395 Views

Last post by florin
Sat Jan 04, 2020 2:17 am
GUI data not updating while running minimized

Last post by support « Fri Jan 03, 2020 12:28 pm
Replies: 6
by points » Thu Sep 26, 2019 7:41 am

The free space figures in the GUI Window were completely off from what Windows has been reporting.
Primocache was running minimized in the system...

6 Replies

3906 Views

Last post by support
Fri Jan 03, 2020 12:28 pm
Freezes with Dual CPU (2 Numa) Architecture

Last post by support « Mon Dec 23, 2019 4:21 am
Replies: 9
by savagesmc » Thu Nov 28, 2019 4:29 pm

I'm VERY new to this forum. I purchased the PrimoCache about a month ago based on some research. It is definitely something I need in my setup. Thank...

9 Replies

4133 Views

Last post by support
Mon Dec 23, 2019 4:21 am
SMART error using PrimoCache in Windows 10 1903

Last post by support « Wed Nov 27, 2019 4:06 am
Replies: 8
by LawrenceLee » Sat Nov 02, 2019 2:50 am

I am using Primocache 3.0.9 In Windows 10. I keep getting a SMART warning “current pending sector count error” on my new Crucial MX500GB SSD that...

8 Replies

3952 Views

Last post by support
Wed Nov 27, 2019 4:06 am
Trial expire after Windows insider update

Last post by Valleb « Mon Oct 28, 2019 11:22 am
Replies: 2
by Valleb » Mon Oct 07, 2019 1:24 pm

Hi.

I lost my remaining trial days (around 9 days) when an update for Windows 10 pro (insider) occured today to Build 18995 release 190927-1420....

2 Replies

3516 Views

Last post by Valleb
Mon Oct 28, 2019 11:22 am
Very minor misspelled word on Over View page.

Last post by support « Fri Oct 11, 2019 10:16 am
Replies: 1
by GidPDX » Thu Oct 10, 2019 11:15 pm

I've attached and image with the word hanle which I think should be handle circled. Not a big deal but just thought I'd point it out.

1 Replies

3411 Views

Last post by support
Fri Oct 11, 2019 10:16 am
Open GUI visible at ALT+TAB

Last post by support « Mon Sep 09, 2019 2:52 am
Replies: 3
by Tobiwan » Thu Sep 05, 2019 9:32 am

Maybe it's a Windows 10 bug, I don't know, but every time after booting my Windows I can see the open program at ALT+TAB, look at the screenshot and...

3 Replies

3664 Views

Last post by support
Mon Sep 09, 2019 2:52 am
L2 cache and data not filled in again once it's out

Last post by support « Mon Aug 19, 2019 5:30 am
Replies: 14
by Nick7 » Wed Feb 06, 2019 10:10 am
1

2
I tested a bit to try and see what algorithm is used for L2 cache.
Mainly it seems like LRU.

However, I did notice a bug (feature?) - once data...
14 Replies

10800 Views

Last post by support
Mon Aug 19, 2019 5:30 am
Data corruption error?

Last post by support « Mon Aug 05, 2019 4:51 pm
Replies: 3
by zBeeble » Thu Aug 01, 2019 11:45 pm

I'm a software engineer. I'm also a systems engineer. I have some idea of what it will take to find and nail this. I do file this bug lightly....

3 Replies

3971 Views

Last post by support
Mon Aug 05, 2019 4:51 pm
Forza Horizon 4, crash on startup

Last post by support « Wed Jul 03, 2019 2:37 pm
Replies: 2
by carrot1401 » Sun Jun 30, 2019 8:54 am

Decided to trial out primoCache this weekend and things started well. Sadly, this morning, Forza Horizon 4 keeps crashing when loading (after hitting...

2 Replies

7189 Views

Last post by support
Wed Jul 03, 2019 2:37 pm
PrimoCache and Windows XP

Last post by support « Thu May 30, 2019 4:39 am
Replies: 2
by idefix44 » Sun Feb 11, 2018 3:08 pm

PrimoCache version: (Desktop Edition) 3.0.2
Cache Settings: L1 Shared L2 Read only
Windows OS: Windows XP Home SP3 x86

Description:
I use...

2 Replies

12909 Views

Last post by support
Thu May 30, 2019 4:39 am
Beginning to change block size but cancelling made cache hit drop

Last post by support « Thu May 30, 2019 4:38 am
Replies: 1
by nickname » Thu May 23, 2019 3:51 am

I began to adjust the block size, but abandoned it mid-process with the cancel button. After doing so the cache hit went from 91% to close to 0%.

1 Replies

5034 Views

Last post by support
Thu May 30, 2019 4:38 am
Cache clears when paused (with BSOD)

Last post by codyschrank « Thu Mar 28, 2019 6:52 pm
Replies: 2
by codyschrank » Fri Mar 08, 2019 7:17 am

Let me just preface this with I know the cache is supposed to be cleared under a crash / BSOD situtation to be sure it is still valid.

However,...

2 Replies

5586 Views

Last post by codyschrank
Thu Mar 28, 2019 6:52 pm
reset after crash

Last post by support « Mon Mar 18, 2019 3:50 am
Replies: 4
by Magistar » Sun Mar 10, 2019 6:32 pm

I am having trouble keeping me read cache 'alive'. I am using 120GB of a 500 GB SSD to cache 3 GB of data. It works except that it regulary resets....

4 Replies

6009 Views

Last post by support
Mon Mar 18, 2019 3:50 am
Problem with Windows "Compression Memory"?

Last post by support « Mon Jan 21, 2019 6:19 am
Replies: 12
by anbu » Fri Jan 04, 2019 1:55 pm
1

2
Windows 10 Home. All updates. 12 GB RAM. Geforce. GTX 745.
Thank you for the new Version. :)

With the new version (also before with 3.0.8) 3.0.9. I...
12 Replies

11094 Views

Last post by support
Mon Jan 21, 2019 6:19 am
Install conflict with Samsung Magician

Last post by Jaga « Wed Jan 02, 2019 9:03 am
Replies: 14
by Tobiwan » Fri Dec 21, 2018 4:42 pm
1

2
Hello,

after update my Windows from 1803 to 1809 (now at 17763.195) my Primo Cache does not work anymore. What I tried:

Version 3.0.2
Version...
14 Replies

11438 Views

Last post by Jaga
Wed Jan 02, 2019 9:03 am
BSOD when rebooted after install

Last post by support « Tue Jan 01, 2019 6:11 am
Replies: 2
by EniGmA1987 » Mon Mar 05, 2018 7:56 pm

PrimoCache version: latest just downloaded from the site
Cache Settings: N/A
Windows OS: W10 x64 updated to fall creator update
Hardware...

2 Replies

10334 Views

Last post by support
Tue Jan 01, 2019 6:11 am
Immediate BSOD on install Server 2016

Last post by support « Tue Jan 01, 2019 6:08 am
Replies: 8
by Nekoman » Mon Jan 15, 2018 10:27 pm

PrimoCache version: v2.4.0 and v3.0.2 Beta
Cache Settings: Unable to set couldn't get that far.
Windows OS: Windows Server 2016 Version 1607 (OS...

8 Replies

17170 Views

Last post by support
Tue Jan 01, 2019 6:08 am
Free space is not being updated in the UI.

Last post by support « Mon Dec 10, 2018 8:23 am
Replies: 1
by kalua » Sun Dec 09, 2018 3:08 am

When viewing the UI, the drives are listed under each cache task with File System, Capacity, Free Space, and Cluster Size.

Free space is not being...

1 Replies

5609 Views

Last post by support
Mon Dec 10, 2018 8:23 am
GUI crashing when right clicking

Last post by Jaga « Sun Oct 14, 2018 4:37 pm
Replies: 3
by Gogol » Sat Oct 13, 2018 1:32 pm

I noticed that the GUI is crashing when I right click in the window to reset the counters and I decide to do nothing and click anywhere in the window...

3 Replies

6243 Views

Last post by Jaga
Sun Oct 14, 2018 4:37 pm
System Mechanic Crash Log

Last post by minhgi « Fri Sep 14, 2018 7:58 pm
Replies: 4
by Positron » Thu Sep 13, 2018 2:54 pm

PrimoCache version:
3.0.2 Trial (I plan to purchase as soon as testing is complete)

Cache Settings:
To be honest, I sort of guessed at the best...

4 Replies

12544 Views

Last post by minhgi
Fri Sep 14, 2018 7:58 pm
L2 Cache reset/wiped out after a chkdsk on C drive

Last post by zealvix « Fri Aug 24, 2018 7:30 am
Replies: 5
by zealvix » Mon Jul 16, 2018 5:28 am

PrimoCache version: 3.0.2
Drives:
1. 128gb SSD
2. 1 TB HDD
Cache Settings:
L2 Cache: 12 gb storage from the physical SSD that OS/C: drive is...

5 Replies

7216 Views

Last post by zealvix
Fri Aug 24, 2018 7:30 am

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