Black Screen Issue After Configuring Primo Ramdisk Need Help

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romillyrom
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Black Screen Issue After Configuring Primo Ramdisk Need Help

Post by romillyrom »

Hi everyone,

Iam experiencing an issue with Primo Ramdisk on my Windows 11 system. After setting up and enabling a new RAM disk, my screen occasionally goes black, and the system becomes unresponsive. This happens intermittently, and Iam not sure what is causing it.

Here is what I have tried so far:

Checked for driver conflicts and ensured all drivers are up to date.
Updated Primo Ramdisk to the latest version.
Monitored system resources to confirm sufficient memory is available.
Iam running Windows 11 22H2 with 16GB of RAM. Could this be related to a specific system configuration, or is there something Iam overlooking?

Any advice or troubleshooting tips would be greatly appreciated
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Support
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Joined: Sun Dec 21, 2008 2:42 am

Re: Black Screen Issue After Configuring Primo Ramdisk Need Help

Post by Support »

Could you please upload your ramdisk configuration for our reference by following the guidance in the link below?
https://kb.romexsoftware.com/en-us/1-pr ... leshooting

And what data is stored in the RAM disk?
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