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Error occurred while assigning a drive letter

Posted: Mon Oct 28, 2024 10:14 pm
by scan80269
I've encountered a persistent error using Primo Ramdisk on my AMD system: "A new disk has been created, but an error occurred while assigning a drive letter":

Primo_Ramdisk_Drive_Letter_Assign_Error_X670E_7950X.png
Primo_Ramdisk_Drive_Letter_Assign_Error_X670E_7950X.png (10.12 KiB) Viewed 8790 times

Primo Ramdisk software version: 6.6.0
Motherboard: ASUS ProArt X670E-Creator WiFi
BIOS: 2403, 9/24/2024
CPU: AMD Ryzen 9 7950X
Memory: 64GB (2x32GB) DDR5-6000 G.Skill Trident (EXPO I set in BIOS)
OS: Windows 11 24H2 64-bit, build 10.0.26100.2161

This error occurs repeatedly with "Create New Disk" using Type "SCSI Disk", but does not occur with Type "Direct-IO Disk".

Also, the same Primo Ramdisk installation in my ASUS ProArt Z790-Creator WiFi motherboard with Intel Core i9-13900K CPU & 64GB of DDR5-6000 memory does not reproduce this error with Type "SCSI Disk".

Primo Ramdisk is thus problematic running on my AMD system with Type "SCSI Disk". Please investigate whether this is a software bug.

Re: Error occurred while assigning a drive letter

Posted: Thu Oct 31, 2024 5:10 pm
by Support
This error occurs when Primo Ramdisk cannot detect the existence of the specified drive letter. Have you checked the health of your Windows system first? Please see
https://kb.romexsoftware.com/en-us/3-ge ... ows-system