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Ramdisk dissapears on reboot
Posted: Tue May 14, 2024 7:57 am
by carandris
In my work we have Primo ramdisk on multiple machines, version 5.6.2. Only on one we have issue described in
viewtopic.php?t=4576 post. On reboot ramdisk dissappears. automount option of diskpart cmd command is enabled. I can't find any differenceses between setup on this machine and on other on which this doesn't happen. I didn't apply the .vdf solution from previous post because I can't find this option anywhere, I guess this is a good thing to start with but I need help finding it. Thanks in advance!
Re: Ramdisk dissapears on reboot
Posted: Mon May 20, 2024 5:08 pm
by Support
Have you tried the latest version 6.6.0?
Re: Ramdisk dissapears on reboot
Posted: Tue May 21, 2024 5:21 am
by carandris
Support wrote: ↑Mon May 20, 2024 5:08 pm
Have you tried the latest version 6.6.0?
Not really an option. Company policies make it much harder to install upgrades like that. Would take ages to get that sorted. So prefer other options for now
Re: Ramdisk dissapears on reboot
Posted: Thu May 23, 2024 4:35 am
by Support
What operating system and version are you using? Does the ramdisk disappear every time you reboot the computer?
Re: Ramdisk dissapears on reboot
Posted: Mon Jun 03, 2024 6:42 am
by carandris
It happens on every reboot. It disappears from the list in "This PC" window. Ramdisk version is 5.6.2 and OS is Windows Server 2019 Standard
Re: Ramdisk dissapears on reboot
Posted: Thu Jun 06, 2024 2:13 pm
by Support
Could you please upload your ramdisk configuration for our reference by following the guidance in the link below?
https://kb.romexsoftware.com/en-us/1-pr ... leshooting
And was there any event logged by Primo Ramdisk in Windows Event Viewer? Please see the following link.
https://kb.romexsoftware.com/en-us/3-ge ... leshooting
Also, open Windows Device Manager and expand the "System Devices" branch, then check if there are multiple devices named "Primo Ramdisk Controller".