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Windows 11 - Behavior Odd

Posted: Wed Oct 04, 2023 5:36 pm
by rcamarda390
Hi,
I have PrimoCache installed on my PC, which was originally Windows 10. Everything worked fine for years and through annual upgrades.
Recently, I upgraded to Windows 11 and now I find that when I try to open PrimoCache, it has a white screen.
Usually, I will see the process on the taskbar indicating it is running, but there is no window on the desktop.
Same behavior whether I right-click in the process from the taskbar, or from Start.
I have 2 monitors set up and using 3rd party Start11 software to mimic Windows 10 desktop behavior.
Primo Cache version: 4.3.0
Windows Version: 10.0.2263 Build 22631

Re: Windows 11 - Behavior Odd

Posted: Sat Oct 07, 2023 10:14 am
by Support
It appears the issue may be related to High-DPI, especially when there are multiple monitors. We are checking it.

Re: Windows 11 - Behavior Odd

Posted: Sat Oct 14, 2023 9:27 pm
by rcamarda390
My main monitor is LG 5K 5120 x 2160. 2nd monitor is Acre CB271HU in landscape mode 1440 x 2560