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L2 Cache disabled on restart

Posted: Mon Apr 17, 2023 12:42 pm
by J2DP
Windows OS: Windows 11 Home
Hardware Information
    CPU: AMD Ryzen 9 6900HX
    Main Board:
    Memory: 32gb
    Hard Drives: 1tb nvme 118gb optane nvme
PrimoCache Version: PrimoCache Pro 4.3
Screenshot(s) of your PrimoCache's main dialog showing cache configuration and statistics:
Screenshot (1).png
Screenshot (1).png (210.07 KiB) Viewed 15313 times
Screenshot (2).png
Screenshot (2).png (280.81 KiB) Viewed 15313 times
Problem Description:
Running primocache on my Alienware M17 R5 laptop. Installed an Intel Optane ssd to use as caching drive. Whenver I restart the laptop the l2 cache is disabled. If I shutdown and then turn it back on it works fine. Have tried changing all settings and disabling fast boot still have issues when restarting.

Re: L2 Cache disabled on restart

Posted: Tue Apr 18, 2023 7:21 am
by Support
According to screenshots, it seems that the L2 drive is not available after you restart the computer. Do you have any write-protect software installed, or is the L2 drive still in the Windows Disk Managment after restart?

Re: L2 Cache disabled on restart

Posted: Wed Apr 19, 2023 12:04 am
by J2DP
The drive is not in disk management after restart, so I guess this is an issue with my computer and not primo cache specifically. Guess I have some troubleshooting to do. Thanks for the help, sorry for not noticing it was a pc issue.