Page 1 of 1
PC turns off during sleep when L1 cache enabled.
Posted: Tue Feb 07, 2023 4:49 am
by Dichotomy
Hi, guys!
Problem popped up:
PC turns off during sleep when L1 cache enabled.
Not immediately, but in some significant period of time - every night of two. I come at morning - and machine is turned off instead of sleep.
Re: PC turns off during sleep when L1 cache enabled.
Posted: Tue Feb 07, 2023 2:39 pm
by Dichotomy
PS The same happens when I turn on hybernation instead of just sleep. Most likely problem has no direct connection with Primo Cache - just has the same roots.
If I turn off L1 cache (leave L2 only) machine goes sleep and wake just fine.
Does anyone else has the same problem?
Re: PC turns off during sleep when L1 cache enabled.
Posted: Wed Feb 08, 2023 8:22 am
by Dichotomy
Dear support, could you please make a guess what could possibly cause this behavior?
L2 memory cache in Read Only mode.
Re: PC turns off during sleep when L1 cache enabled.
Posted: Thu Feb 09, 2023 10:04 pm
by Babel17
IIRC there's a Windows setting where, if enabled, the PC restarts if a system failure is encountered. So maybe yours is for some reason not restarting, but is encountering the failure.
If you have that setting enabled, you could instead choose to not restart, but to instead write to the system log. Though arguably if you already have that setting disabled, your system is shutting down because it's unable to restart, so try switching it back. Either way, enable the log reporting option.
Go to Advanced System Settings, the Advanced Tab, and then look at Startup and Recovery. Click on the Settings button on that. Under System Failure are the options I referred to.
Re: PC turns off during sleep when L1 cache enabled.
Posted: Fri Feb 10, 2023 10:32 am
by Dichotomy
Babel17 wrote: ↑Thu Feb 09, 2023 10:04 pm
IIRC there's a Windows setting where, if enabled, the PC restarts if a system failure is encountered. So maybe yours is for some reason not restarting, but is encountering the failure.
If you have that setting enabled, you could instead choose to not restart, but to instead write to the system log. Though arguably if you already have that setting disabled, your system is shutting down because it's unable to restart, so try switching it back. Either way, enable the log reporting option.
Go to Advanced System Settings, the Advanced Tab, and then look at Startup and Recovery. Click on the Settings button on that. Under System Failure are the options I referred to.
Seems u r closer to the truth than me.
Problem has nothing to do with PrimoCahche. Have uninstalled it and problem remains.
I assume thread can be deleted not to misinform other users.
Re: PC turns off during sleep when L1 cache enabled.
Posted: Fri Feb 10, 2023 1:10 pm
by Support
You can check Windows Events to see if there were any unexpected shutdowns.
Since the problem is not related to PrimoCache, I will mark this thread resolved.
Thanks.