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I own two licenses, but now one PC is down
Posted: Fri Feb 19, 2021 5:17 am
by Babel17
I'd like to "store" the license I had for that PC for if/when I get another one. Should I do anything to notify support that the first license I purchased is no longer in use? Or is it OK to simply wait unless/until I need to use my license on another PC?
Very happy customer here, as I guess owning two licenses testifies to.
Re: I own two licenses, but now one PC is down
Posted: Fri Feb 19, 2021 9:15 pm
by minhgi
Email support to reset the first used license. I think bought 6 different one and Support merge them into one, like VL I guess.
Re: I own two licenses, but now one PC is down
Posted: Mon Feb 22, 2021 6:32 am
by Support
Please just email to
[email protected]. Thanks.
Re: I own two licenses, but now one PC is down
Posted: Mon Feb 22, 2021 6:53 am
by Babel17
Thanks for the response! I used that email, and included all the order info that I received from Romex after making the purchase. I was just now enjoying the fast loading times while playing Call of Duty: Black Ops.
Re: I own two licenses, but now one PC is down
Posted: Mon Feb 22, 2021 7:26 am
by Babel17
Wow, I just got emailed a response, and support took care of me right away. Thanks!
Re: I own two licenses, but now one PC is down
Posted: Mon Feb 22, 2021 7:41 am
by Support
Re: I own two licenses, but now one PC is down
Posted: Thu Feb 25, 2021 2:13 pm
by minhgi
yep...great software and good customer service.