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AMD Adrenalin R7 Graphics not going up

Posted: Wed Sep 30, 2020 2:41 am
by JVini0166
Windows OS: Windows 10 Pro
Hardware Information
    CPU: AMD A12-9720p
    Main Board: notebook
    Memory: 16GB 1866MHz Hynix
    Hard Drives: 1TB HD, 240GB SSD
PrimoCache Version: The most recent
Screenshot(s) of your PrimoCache's main dialog showing cache configuration and statistics: I tried checking all boxes
And unchecking but it persists


Problem Description:
When Cache is enabled in my SSD where is installed the driver my internal graphics (R7 doesn't load) and I need to enable in the device manager every time I boot, but when cache is disabled it loads normally, I tried putting the driver in another partition and to not cache it, but it persists. Just load when there isn't cache enabled

Obs.: I had already did chkdisk but didn't find and tried to reinstall Windows but nothing

Re: AMD Adrenalin R7 Graphics not going up

Posted: Mon Oct 05, 2020 4:01 am
by Support
I'm sorry for the late reply because of public holidays. We guess this issue might caused by memory conflicts. How much L1 cache was used for the cache task?

Re: AMD Adrenalin R7 Graphics not going up

Posted: Mon Oct 05, 2020 11:06 am
by JVini0166
It's ok! I put 3072MB for Cache L1 but I guess the amount doesn't change the result, I tried 1024...512...2048... . Cache L2 is disabled

Re: AMD Adrenalin R7 Graphics not going up

Posted: Mon Oct 05, 2020 1:08 pm
by JVini0166
Would be cool if we had how to make exclusions of folders on disk

Re: AMD Adrenalin R7 Graphics not going up

Posted: Tue Oct 06, 2020 3:40 pm
by Support
If possible, could you help us check 64MB or 128MB L1 cache? Thank you.

Re: AMD Adrenalin R7 Graphics not going up

Posted: Wed Oct 07, 2020 5:04 pm
by JVini0166
I tried too, but if I use 64MB of Cache it would be useless because I work with like 4GB...8GB files

Re: AMD Adrenalin R7 Graphics not going up

Posted: Wed Oct 07, 2020 5:37 pm
by Support
So when you used 64MB L1, this problem didn't happen, right?

Re: AMD Adrenalin R7 Graphics not going up

Posted: Thu Oct 08, 2020 2:05 am
by JVini0166
More less, like... one time happens and other one no. Like 50% chance to happen :crazy:

Re: AMD Adrenalin R7 Graphics not going up

Posted: Thu Oct 08, 2020 2:07 am
by JVini0166
64MB Cache = Happens 50% chance
128MB and more Cache = Happens all the time
Tried with all boxes checked and unchecked

Re: AMD Adrenalin R7 Graphics not going up

Posted: Thu Oct 08, 2020 3:12 am
by Support
Are your hardware drivers up to date?