Romex Software Forum

Hi. Bought my license in 2016.

Rebuilt my laptop (2nd license) yesterday. PrimoCache rejected my license code.

I have the original license email, and I have other emails that say this shouldn't be a problem.

You should know that I just replaced my laptop's motherboard. So, any hardware check will probably fail. But, this is still the same laptop, and still the same owner!

Send Support an email at [email protected] with your license information and email, and they should be able to help you Shaun.

Support has already helped me. I sent an email before I came to the forums. But, thanks for your advice! Please, admin, mark this closed!