Primo Ramdisk Pro v5.7.0 generates error on startup

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heywheelie
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Primo Ramdisk Pro v5.7.0 generates error on startup

Post by heywheelie »

I have Windows 8.1 Pro x64 and running Primo Ramdisk Pro edition v5.7.0. Every time I boot up (cold boot or restart) get an error in the Windows Event Viewer - "Event 219, Kernel-PnP" "The driver \Driver\WudfRd failed to load for the device SWD\WPDBUSENUM\{2f7266d2-7688-11e6-8262-9cb70da9e98e}#0000000000007E00."

I did a search of regedit and that device is my Primo Ramdisk.

Any suggestions as to how I solve this error please?

cheers
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Re: Primo Ramdisk Pro v5.7.0 generates error on startup

Post by Support »

Can you upload a screenshot of registry branch "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\SWD\WPDBUSENUM\{2f7266d2-7688-11e6-8262-9cb70da9e98e}#0000000000007E00"? Thanks.
heywheelie
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Re: Primo Ramdisk Pro v5.7.0 generates error on startup

Post by heywheelie »

Hope this is what you want
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Re: Primo Ramdisk Pro v5.7.0 generates error on startup

Post by Support »

heywheelie , thank you very much! We have checked this issue and confirmed that it is caused by Primo Ramdisk.
The event caused by this issue is a warning event, not an error. So far we don't see this issue will cause other problems.
If you want to stop this kind of warning event, an temporary workaround is to change ramdisk type from SCSI to DirectIO.
We'll also try to fix this issue in next versions.
heywheelie
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Re: Primo Ramdisk Pro v5.7.0 generates error on startup

Post by heywheelie »

Thank you for your prompt reply. I have been happily using Primo Ramdisk for some years with no problems so I don't intend to change anything if it's a harmless warning. I'll just wait for the fix.

cheers
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