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Primo loads blank image on startup.

Posted: Fri Mar 27, 2015 9:30 am
by 3rr0r
On shutdown it saves the image (I guess), but on the next load at startup it loads the blank image.. and everything is wiped out. I have my browser on it and its getting f*cking annoying.. I switched from SoftPerfect because of your Compact Mode feature but it seems that your software cant even save image file properly (such a basic thing), which softperfect never ever had troubles with.
It happens from time to time. ~10% of the time. I tried different saving options - still the same result.

Maybe there's a problem with my hdd to where I save? Tried two different ones. They both are USB 3.0, maybe thats the problem?
But still - other ramdisk programs have no problems... I dont know what to think.

Re: Primo loads blank image on startup.

Posted: Mon Mar 30, 2015 12:34 pm
by Support
Hi 3rr0r,

Can you check Windows Event Viewer to see if there were events recorded by the source "FancyRd"? Primo Ramdisk shall log the event when it fails to load the image file.

Path: Controal Panel -> Administrative Tools -> Event Viewer -> Windows Logs -> System, then click "Filter Current Log..." and choose "FancyRd" Event source.

Thanks.