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Bios update removes registration

Posted: Sun Aug 11, 2013 6:21 pm
by disker
After updating motherboard bios (MSI 7760 to v4.3 including Intel ME8) license registration of Primo Ramdisk Ultimate has been lost without any warning...

I am a little bit displeased :evil: about that behaviour because of running in some trouble:
Temp folders, personal folders and pagefile are stored on ramdisk, after rebooting the new bios pc Windows 7 reclaims multiple errors becaus of missing the ramdisk drive...
(Registration could be renewed by internet.)

Please:
Allow normal booting for example three times after a bios upgrade _without_ removing the registration, but with dislaying a warning about the revoked registration. It would be much more comfortable for your customers...

Re: Bios update removes registration

Posted: Mon Aug 12, 2013 2:55 am
by Support
Dear disker,

I'm sorry for the trouble caused. We've already updated our license mechanism. Can you send us the email address with which you bought the licese? I cannot find the transaction record by this email address you registered in the forum.

Re: Bios update removes registration

Posted: Mon Aug 12, 2013 7:54 am
by disker
support wrote:I cannot find the transaction record by this email address you registered in the forum.
8-)
A mail has been sent to order@...