win2012 server installation error

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limox
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win2012 server installation error

Post by limox »

I've got error wlile installing on win2012 Primo.Ramdisk.Srv.Setup.5.6.0:

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Re: win2012 server installation error

Post by Support »

You may check if your TEMP environment variables is set to a valid location. If these settings are correct, you may try the following steps:
1. Uninstall previous installation of PrimoRamdisk.
2. Restart the computer
3. Install PrimoRamdisk again.
Hope these help.
limox
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Re: win2012 server installation error

Post by limox »

Temp: %USERPROFILE%\AppData\Local\Temp , folder exists

Uninstall, Restart, Install PrimoRamdisk - the same result
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Re: win2012 server installation error

Post by Support »

Did you run the application with administratrive privileges? Are all "TEMP" variables valid, including user variable and system variable?

And is the "Fast Startup" option enabled in your system? If it is enabled, can you disable it and try the steps of "uninstall, restart, install" again?
limox
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Re: win2012 server installation error

Post by limox »

support wrote:Did you run the application with administratrive privileges? Are all "TEMP" variables valid, including user variable and system variable?
Yes.
System: %SystemRoot%\TEMP. Folred exists.
suppor1t wrote: And is the "Fast Startup" option enabled in your system? If it is enabled, can you disable it and try the steps of "uninstall, restart, install" again?

C:\Windows\system32> powercfg /a

The following sleep states are not available on this system:
Standby (S1)
The system firmware does not support this standby state.
An internal system component has disabled this standby state.
Graphics

Standby (S2)
The system firmware does not support this standby state.
An internal system component has disabled this standby state.
Graphics

Standby (S3)
An internal system component has disabled this standby state.
Graphics

Hibernate
Hibernation has not been enabled.

Standby (Connected)
The system firmware does not support this standby state.

Hybrid Sleep
Standby (S3) is not available.
Hibernation is not available.

Fast Startup
Hibernation is not available.
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Re: win2012 server installation error

Post by Support »

Well, seems quite strange...Is there any software such as antivirus software that might block the driver installation? Otherwise I'm sorry that so far I have no idea about this issue.
Btw, is it the first time you install Primo Ramdisk? Did you ever successfully install it before?
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