Romex Software Forum

Why doesn't my computer work when I put in the 2 GB RAM I have just bought to upgrade it? I have a GEFORCE 6100SM-M version 1.0 processor and it has 1 GB of RAM already installed in it which is the Samsung brand. I have tried to upgrade the memory purchasing 2 GB of PC2-6400 CL5 240 RAM which is the Kingston brand and it doesn't work in my computer. I would like to know why this is.

could be faulty ram, bad bios configuration, wrong type of ram, ram isn't sitting in correctly.. a million things

I would first do some homework and see if your board support that type/speed of ram then once that's confirmed maybe do a bios update or go back to store and and get the ram swapped and try that or take your pc with you to store for them to test