OS freeze

[Dandy]

Dear support.

When I click "Remove" button, then OS freeze.

VSuite.Ramdisk.Srv.Setup.3.3.7715.2131
OS: Windows XP Pro SP3
CPU: XEON E5310 x2
M/B: Supermicro X7DCA-L
MEM: Reg ECC DDR2 16GB

Settings are refer to the posted image.

Thank's regard.

[Support]

Hi Dandy,

Does "OS freeze" mean the whole os freezed, or only our program hanged and it can be terminated in the "Task Manager"? If latter, is it like that the progress bar keeped running and never stopped?

Are there other programs using the ramdisk? Does this problem always occur? After reboot, can this ramdisk be removed?

Thanks for your support.

[Dandy]

Dear support.

"OS freeze" mean the whole os freezed.
It could NOT be terminated.

So,
I just restore the system.
And I try other RamDrive.

Thanks for your support.

[Support]

The problem may be caused by using Insivible Memory. We have noticed some problems in some computers when using IM and try to fix them now.

To get a stable performance, we recommend using Sever Edition without IM enabled.

[Support]

When using IM, if other drivers are also using IM, for eg, on-board video driver, it may cause conflict. To solve this problem, you may try IM Reserve feature.