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Failed to enable Invisible Memory

Posted: Thu Jul 12, 2012 10:45 am
by Barvinok
Hello!
I have licens VSuite Ramdisk Server Edition (64-bit) v.5.6.0
Recently I install on Windows Server 2003 R2 x64 RUS both of your applications (FancyCache and Primo Ramdrive) and got an error "Failed to detect Invisible Memory! [0x00000004]" when I try to enable Invisible Memory.
Accordingly, if to push Enable IM i have message "Failed to enable Invisible Memory!".
I read a reference aboute Invisible Memory, but it don't help me.

My server configuration:
Board Information:
Intel S5520HC with last BIOS update. Part/Model Number : E26045-457
CPU: Dual Intel Xeon [email protected] with enabled HT (OS detected 16 core)
RAM: 64 GB 1333 REG DDR

On Windows Server 2008 R2 x64 RUS all work good!

Re: Failed to enable Invisible Memory

Posted: Fri Jul 13, 2012 2:16 am
by Support
Is your Windows OS Winows Server 2003 R2 Standard Edition? This error indicates the motherboard address remapping feature is not enabled. Do you add "/PAE" switch to your "boot.ini" file?

PS. Is your hardware configuration of Server 2008 the same with that of Server 2003?

Thanks.

Re: Failed to enable Invisible Memory

Posted: Fri Jul 13, 2012 6:34 am
by Barvinok
support wrote:Is your Windows OS Winows Server 2003 R2 Standard Edition? This error indicates the motherboard address remapping feature is not enabled. Do you add "/PAE" switch to your "boot.ini" file?
1. Yes
2. Yes, but key "/PAE " does not make purport for 64-bit OS (if I am not mistaken).
support wrote: PS. Is your hardware configuration of Server 2008 the same with that of Server 2003?
Yes. With no hardware or BIOS settings change.

Re: Failed to enable Invisible Memory

Posted: Mon Jul 16, 2012 6:35 am
by Support
Thank you, Barvinok.

I have sent you an email for further information, please check.