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Upgrade to Primo Pro

Posted: Sat Jun 09, 2012 2:15 pm
by normcameron
I upgraded my Primo Ramdisk Standard Edition (Personal License - 2 PCs purchased on Tue, 5 Jun 2012) to Primo Ramdisk Professional Edition (Personal License - 2 PCs) on Sat, 9 Jun 2012

The difference between the two programs is $20.00, but I had to pay the full price

ie $29.95 + $49.95 = $79.90

Is this correct??? THat doesn't seem to me to be an "upgrade", but rather a new purchase???

Re: Upgrade to Primo Pro

Posted: Mon Jun 11, 2012 1:59 am
by Support
Hi normcameron,

This is because you chose the full license instead of an upgrade license. But don't worry about it, we have refunded the extra payment to your account. Please check.

Thanks.