Blank window bug

FAQ, getting help, user experience about PrimoCache
Post Reply
Dichotomy
Level 4
Level 4
Posts: 23
Joined: Sat Jan 14, 2023 6:27 pm

Blank window bug

Post by Dichotomy »

Hello! Some little bug that after some time Primo Cahce interface window is black until u restart the shell
Attachments
Screenshot 2023-04-06 225013.png
Screenshot 2023-04-06 225013.png (18.84 KiB) Viewed 268 times
User avatar
Support
Support Team
Support Team
Posts: 3623
Joined: Sun Dec 21, 2008 2:42 am

Re: Blank window bug

Post by Support »

Does the problem always appear after running for a while? Could you first follow the instructions in the link below to make sure your system is healthy?
https://kb.romexsoftware.com/en-us/3-ge ... ows-system
Dichotomy
Level 4
Level 4
Posts: 23
Joined: Sat Jan 14, 2023 6:27 pm

Re: Blank window bug

Post by Dichotomy »

Got "No component store corruption detected."

Ans yes, it happens after some time. Everything else in system is stable
User avatar
Support
Support Team
Support Team
Posts: 3623
Joined: Sun Dec 21, 2008 2:42 am

Re: Blank window bug

Post by Support »

Dichotomy wrote: Thu Apr 13, 2023 3:57 pm Got "No component store corruption detected."
It seems that this error message was popped-up by DISM Checkhealth. I found this link for your information.
https://answers.microsoft.com/en-us/win ... 49afb98d91

You can also check the health of your Windows by following the guidance in the link below.
https://kb.romexsoftware.com/en-us/3-ge ... ows-system
Post Reply