Trial expire after Windows insider update

Found a bug? Report here
Post Reply
Valleb
Level 1
Level 1
Posts: 2
Joined: Mon Oct 07, 2019 1:14 pm

Trial expire after Windows insider update

Post by Valleb »

Hi.

I lost my remaining trial days (around 9 days) when an update for Windows 10 pro (insider) occured today to Build 18995 release 190927-1420.
Will buying a licens now put it to jepordy if it keeps reseting (possible activation count?).

If yes, what is your recomendation ? To buy or wait?

Regards
User avatar
Support
Support Team
Support Team
Posts: 3622
Joined: Sun Dec 21, 2008 2:42 am

Re: Trial expire after Windows insider update

Post by Support »

Thank you very much for the bug report! We'll check and fix this issue.
Valleb wrote: Mon Oct 07, 2019 1:24 pm Will buying a licens now put it to jepordy if it keeps reseting (possible activation count?).
The license will not be reset by Windows upgrade. We had this issue before, but we have already fixed it many years ago.
Valleb
Level 1
Level 1
Posts: 2
Joined: Mon Oct 07, 2019 1:14 pm

Re: Trial expire after Windows insider update

Post by Valleb »

Ok, thanks for quick answer!

Regards,
Valle
joshfreeman
Level 1
Level 1
Posts: 2
Joined: Wed Nov 17, 2021 9:48 am

Re: Trial expire after Windows insider update

Post by joshfreeman »

yeah, the same happened to me.
janusz521
Level 5
Level 5
Posts: 51
Joined: Wed Aug 26, 2020 6:11 pm

Re: Trial expire after Windows insider update

Post by janusz521 »

Based on what I have seen before, a Windows Insider update may go either way - finish PrimoCache trial or occasionally restart it.
Post Reply