Certain keys of the keyboard don’t work after installing v3.2.0

[phil]

Thank you for the testing and information! I'd like to know if these keys were completely not working or just very slow to response? Could you upload a screenshot of PrimoCache main dialog which shows the cache configuration and statistics? Thanks.

Used the function Reset this PC to reset the Win 10 installation, the result was more or less the same.

v3.0.9 - works fine
v3.2.0 and v4.0.0 alpha - certain keys were not working or very slow to response

screen caps of v3.2.0

primocache 3.2.0 2020_02_23 01.jpg (90.74 KiB) Viewed 5950 times

primocache 3.2.0 2020_02_23 02.jpg (35.41 KiB) Viewed 5949 times

primocache 3.2.0 2020_02_23 03.jpg (243.99 KiB) Viewed 5949 times

[Support]

Could you try 10s defer-write?

[phil]

Could you try 10s defer-write?

Testing is still in progress. It seems there is a kind of compatibility issue with the HP x360 11-u012tu laptop, and the testing is rather troublesome (and time consuming). I'm thinking to remove the primocache license from that particular device.

[Support]

We reviewed the code between v3.0.9 and v3.2.0. I'm sorry that so far we still cannot find anything which might be possible to cause this issue.
Again, thank you very much for testing! If you want to transfer your license to another device, please let me know.

[phil]

We reviewed the code between v3.0.9 and v3.2.0. I'm sorry that so far we still cannot find anything which might be possible to cause this issue.
Again, thank you very much for testing! If you want to transfer your license to another device, please let me know.

It seems the HP x360 is incompatible with v3.2.0 and v4.0.0 alpha (for unknown reason), I'm going to give up the license for that machine. Will send the details to [email protected] for further processing, thanks a lot for your assistance!

[Support]

@phil, We have replied your email and transferred your license. I'm sorry for the trouble caused.

[phil]

@phil, We have replied your email and transferred your license. I'm sorry for the trouble caused.

Yes, got it! Thanks a lot for your assistance!