Bought PrimoCache licence today Topic is solved

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NIK1
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Bought PrimoCache licence today

Post by NIK1 »

Hi..Just curious/I bought a PrimoCache license this morning at 9:30 am and wonder its almost 5:00 pm and still no license sent to my e-mail..Does it usually take this long for the code to be e-mailed.
janusz521
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Re: Bought PrimoCache licence today

Post by janusz521 »

It should be instant. It will be sent to your primary PayPal email address, check the spam folder as well.
NIK1
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Re: Bought PrimoCache licence today

Post by NIK1 »

Thanks for the info..I just checked again and nothing in the junk or spam folder.The only email I have is from PayPal confirming the transaction at 9:39 am this morning.
janusz521
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Re: Bought PrimoCache licence today

Post by janusz521 »

They may have a technical issue at Romex. Hopefully, they will get in touch with you soon.
NIK1
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Re: Bought PrimoCache licence today

Post by NIK1 »

Hope so......
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Re: Bought PrimoCache licence today

Post by Support »

@NIK1, the license was automatically sent to you as soon as the payment was completed. You may check your license code at our website:
https://www.romexsoftware.com/license/en-us/query.php
Type in the transaction number and your email, you will see your license.
PS. we also resent the license to you via another email address of ours now, please check.
Thank you very much for your payment and patience!
NIK1
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Re: Bought PrimoCache licence today

Post by NIK1 »

No problem..I have it now..Thanks
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Re: Bought PrimoCache licence today

Post by Support »

You are welcome!
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