Primo installing problem

[arfgh]

Just trying to install it i obtain the follow error

internal error: Expression error 'runtime error (at 39:638):
an error ocurred while instaling drivers. Drivers may not be properly installed.
[Error: 2]
The system cant find the specified file.


What can i do now ?

thx in advance

PD i use xp x64 sp2 and also using Vsuite Ramdisk

[Support]

Please try the following steps:
1. Uninstall existing Primo Ramdisk installation. please see
http://www.romexsoftware.com/en-us/prim ... stall.html
2. Restart the computer.
3. Install the latest version of Primo Ramdisk. please see
http://www.romexsoftware.com/en-us/prim ... pdate.html

Thanks.

[arfgh]

i did all this and no luck.

Code error 31, the device dont work properl because windows can load the required drivers for the device.

Please help

[Support]

Usually this kind of error is caused by trial expiration. Please make sure that your trial period has not expired or you have a valid license. You may also check the Windows Event Viewer to find if there is any events logged by "FancyRd".

Thanks.

[arfgh]

but cant be, because i never tried this program. It is the first time that i installled it.

[Support]

Is there any events logged by "FancyRd" in Windows Event Viewer?

[arfgh]

no

i dont know but exist a problem with it. I was trying a lot but i was unable to make it to start. Who knows why....
I must back to vsuite ramdisk that at time dont cause this problem here.

in my opinion the problem is during the installing...

[Support]

I must back to vsuite ramdisk that at time dont cause this problem here.

Are you a licensed user of VSuite Ramdisk? If yes, you may activate the same edition of Primo Ramdisk with your VSuite Ramdisk activation code. Then I think the problem you mentioned shall be solved.