Upgrade to Primo Pro Topic is solved

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normcameron
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Upgrade to Primo Pro

Post by normcameron »

I upgraded my Primo Ramdisk Standard Edition (Personal License - 2 PCs purchased on Tue, 5 Jun 2012) to Primo Ramdisk Professional Edition (Personal License - 2 PCs) on Sat, 9 Jun 2012

The difference between the two programs is $20.00, but I had to pay the full price

ie $29.95 + $49.95 = $79.90

Is this correct??? THat doesn't seem to me to be an "upgrade", but rather a new purchase???
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Re: Upgrade to Primo Pro

Post by Support »

Hi normcameron,

This is because you chose the full license instead of an upgrade license. But don't worry about it, we have refunded the extra payment to your account. Please check.

Thanks.
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