Fatal crash installing True Image with Fancy Cache Volume Topic is solved

[n6666661]

Hi,
I realy dont blame Fancy Cache for that but I have had a fatal crash (Windows 7 is dead and wont boot even in safe mode) installing Acronis True Image 2011.
I just wanted to let you know.

Edit : My config :
dual Xeon 5520
12 gb RAM
4 SSD C4 128Gb in RAID 5 array on ICH10R
WINDOWS 7 SP1 64bits up to date

EDIT : PROBLEM FOUND? : SEE POST 6

[Support]

Hi n6666661,

Thank you for the bug report, and I'm really sorry for the trouble caused.

In order to trace the issue, I'd like to know more information as below,
1) Did you use FancyCache volume edition or disk edition?
2) Did you remember how you configure fancycache? Especially, which partitions or disks were being cached by fancycache?
And, were the soruce and the destination partitions cache-enabled while installing Acronis True Image?

Thank you in advance.

[n6666661]

1) Did you use FancyCache volume edition or disk edition?

Volume edition (see the title )

2) Did you remember how you configure fancycache? Especially, which partitions or disks were being cached by fancycache?
And, were the soruce and the destination partitions cache-enabled while installing Acronis True Image?

from what I can remember : algo : LUFR / defered write ON / average write ON / delay 160 sec / cache size 3200Mb / cluster 4 kb (maybe 128k I dont remember well)

The primary OS partition was cached and the source and destination of True Image was on this same cached partition.

I hope it helps.

[Support]

Is The primary OS partition in SSD RAID 5?

[n6666661]

Is The primary OS partition in SSD RAID 5?

yes it is

[n6666661]

ok I m sorry but it seems that is not a problem with FancyCache :

The problem seems to happend when installing Acronis product (TI, DD etc...) on a PC with dataram RamDisk installed.
I m not 100% sure but it looks like.

see : http://kb.acronis.com/content/15097

[Support]

Hi n6666661,

Thank you for the information.

So your computer have Dataram RamDisk software installed? Does the solution from Acronis fix your issue?

[n6666661]

Hi,
I didnt tried their patch, I have simply uninstalled Dataram Ramdisk
I will give a try to your own Ramdisk.