SSD caching prevents SSD disk backup

[konste]

I have system drive C: on SSD and huge data drive D: on a RAID10. I've setup FC to cache D: using available RAM and also using drive C: as Level2 cache. It worked fine, BUT drive C: could not be backed up since then. All backup software complains that shadow copy of the drive C: cannot be created and therefore backup cannot proceed. I positively narrowed it down to FC using drive C: for caching.

Do you think it is something you can address?

Thank you!
Konstantin

[Support]

Hi Konstantin,

We have re-designed L2 SSD caching and used another method. This issue shall not exist in next versions.
Thanks.