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Installation was not success
Posted: Fri Jun 18, 2010 8:17 am
by liuchiu
Motherboard: Gigabyte EX58-Extreme
OS:Win XP 32bit
RAM:G-Skill 2G*6
Re: Installation was not success
Posted: Fri Jun 18, 2010 11:00 am
by Support
Hi,
Please check if the antivirus software blocked the installation of the driver (rxvstor.sys)
Thanks.
Re: Installation was not success
Posted: Sat Jun 19, 2010 3:55 am
by liuchiu
1. I have remove the antivirus software before install vsuite software
2. C:\WINDOWS\system32\drivers\rxvbus.sys and C:\WINDOWS\system32\drivers\rxvstor.sys all exist
3. I try to reinstall the driver by device manager, but still not work
4. It's OK after installation, it can be used, the problem occur after reboot
Re: Installation was not success
Posted: Sat Jun 19, 2010 9:12 am
by Support
Hi,
liuchiu wrote:4. It's OK after installation, it can be used, the problem occur after reboot
If you are not using the Free Edition, I think that the trial period has expired.
can you tell us the edition and the version you are using?
Re: Installation was not success
Posted: Wed Jul 28, 2010 8:18 pm
by Tommer
I'm receiving this message, too. Do we need some special Windows service running?
Re: Installation was not success
Posted: Wed Jul 28, 2010 11:27 pm
by Support
The paid editions can be tried for 15 days, and please note that user shall not change the system time, otherwise it might make the trial period expired.
When the trial period has expired, it shows this messages.