Installation was not success

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liuchiu
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Installation was not success

Post by liuchiu »

Motherboard: Gigabyte EX58-Extreme
OS:Win XP 32bit
RAM:G-Skill 2G*6
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Support
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Re: Installation was not success

Post by Support »

Hi,

Please check if the antivirus software blocked the installation of the driver (rxvstor.sys)

Thanks.
Primo Ramdisk | PrimoCache
Romex Software Support

liuchiu
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Re: Installation was not success

Post by liuchiu »

1. I have remove the antivirus software before install vsuite software
2. C:\WINDOWS\system32\drivers\rxvbus.sys and C:\WINDOWS\system32\drivers\rxvstor.sys all exist
3. I try to reinstall the driver by device manager, but still not work
4. It's OK after installation, it can be used, the problem occur after reboot

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Re: Installation was not success

Post by Support »

Hi,
liuchiu wrote:4. It's OK after installation, it can be used, the problem occur after reboot
If you are not using the Free Edition, I think that the trial period has expired.

can you tell us the edition and the version you are using?
Primo Ramdisk | PrimoCache
Romex Software Support

riha15
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Re: Installation was not success

Post by riha15 »

You should try using Kaspersky anti-virus, maybe it will solve your problem. I use it too and I got rid of all my intruders and have no problem at all with my system. I use version 7, here it is if you want to try it: http://www.trustdownload.com/Antivirus- ... y-7.0.html

Tommer
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Re: Installation was not success

Post by Tommer »

I'm receiving this message, too. Do we need some special Windows service running?

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Re: Installation was not success

Post by Support »

The paid editions can be tried for 15 days, and please note that user shall not change the system time, otherwise it might make the trial period expired.

When the trial period has expired, it shows this messages.
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