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installation problem

Posted: Fri Jul 18, 2014 4:01 pm
by re9000
windows 7 x64:
ramdisk.jpg
ramdisk.jpg (57.97 KiB) Viewed 10587 times

Re: installation problem

Posted: Sat Jul 19, 2014 10:50 am
by InquiringMind
Re9000 - have you tried the multilingual versions at the bottom of the download page? You may also be better off using the Professional or Ultimate versions, rather than the Server version, e.g:

Primo Ramdisk Ultimate Edition (Multilingual)

Re: installation problem

Posted: Sun Jul 20, 2014 9:40 am
by re9000
Yes, this error causes Primo Ramdisk Ultimate Edition (Multilingual).

Re: installation problem

Posted: Sun Jul 20, 2014 10:17 am
by InquiringMind
Re9000 - can you provide a translation of the error message text?

Re: installation problem

Posted: Sun Jul 20, 2014 3:43 pm
by re9000
Internal error
When installing the error occurred. Perhaps the drivers are installed correctly.
Error: 31
Device attached to the system is not working.

Re: installation problem

Posted: Sun Jul 20, 2014 3:44 pm
by re9000
this translate.google.com

Re: installation problem

Posted: Sun Jul 20, 2014 3:53 pm
by InquiringMind
Primo Ramdisk does need to install a driver - check whether you are running any security software that may prevent driver installation. If so, try disabling that software when installing Primo Ramdisk.

Re: installation problem

Posted: Sun Jul 20, 2014 10:30 pm
by re9000
This clean os, no any software installed.
I have no problems with the installation of other drivers.

Re: installation problem

Posted: Sun Jul 20, 2014 11:19 pm
by InquiringMind
Have you tried running the setup as Administrator and are you allowing any UAC prompts? Disabling UAC may be worth trying also.

Re: installation problem

Posted: Wed Jul 23, 2014 10:06 am
by re9000
No, it does not work