Search found 3057 matches

by Support
Tue Jun 16, 2009 11:04 am
Forum: Technical Support
Topic: 64 bit version of vsuite
Replies: 2
Views: 3881

Re: 64 bit version of vsuite

Hi whitecrow, We have sent you a mail about this previously. We are not sure if you have received it because it looks our mail server may have problems sometimes. Regarding the 64-bit version, it is not limited by the installer only. The problem is the current driver used in this product is 32-bit o...
by Support
Sun Jun 14, 2009 10:20 am
Forum: Technical Support
Topic: RAM-DISK SCSI Device Properties
Replies: 1
Views: 3909

Re: RAM-DISK SCSI Device Properties

Great question! You are the first one to ask about this. Yes, you may select "Optimize for quick removal". It disables write caching. Write caching is not necessary here since the read/write is actually on RAM. You may also select "Disable tagged queuing". Tagged queuing is not e...
by Support
Thu Jun 04, 2009 4:12 pm
Forum: Bug Report and Suggestion
Topic: BSOD 0x000000D1 at boot-up (saving to image file - enabled)
Replies: 12
Views: 15285

Re: BSOD 0x000000D1 at boot-up (saving to image file - enabled)

Well, we find a possible cause. But we cannot verify and dont know if it is relating to this problem. If you would like to help us do a test, we will send you the test version later.
by Support
Wed Jun 03, 2009 5:15 pm
Forum: Technical Support
Topic: Commandline interface
Replies: 1
Views: 2885

Re: Commandline interface

Ok, since you have this requirement, we may introduce the commandline interface in the future.

- assign letter/mountpoint:
- format: Filesystem, NTFS compression, temp folder

already supported on GUI, also will be supported by CLI.

Thank you for your suggestion.
by Support
Wed Jun 03, 2009 4:45 pm
Forum: Bug Report and Suggestion
Topic: BSOD 0x000000D1 at boot-up (saving to image file - enabled)
Replies: 12
Views: 15285

Re: BSOD 0x000000D1 at boot-up (saving to image file - enabled)

hmmm, could you provide the hardware information, especially about CPU and motherboard? Are you using AMD cpu? And could you send the this crash dump file to us? support@romexsoftware.com From the crump file, problem is related to intelppm.sys. If you would like to help us do a test at first, you ma...
by Support
Wed Jun 03, 2009 12:07 pm
Forum: Technical Support
Topic: Invisible Memory
Replies: 60
Views: 42068

Re: Invisible Memory

Yes, IM feature supposed to have the ability to use the memory above 4GB (maximum 64GB). But at first you need to check if your hardware support Memory-Remapping, some old motherboards don't support Memory-Remapping as well as some old CPUs don't support PAE. Using IM may have dangers, as we said on...
by Support
Wed Jun 03, 2009 3:32 am
Forum: Bug Report and Suggestion
Topic: BSOD 0x000000D1 at boot-up (saving to image file - enabled)
Replies: 12
Views: 15285

Re: BSOD 0x000000D1 at boot-up (saving to image file - enabled)

Thank you for your detail bug report. We'd like to get some extra information regarding your problem. 1) Do you use "above 4G" option for your graphic adapter? For eg, on your BIOS setting, there may be an item called "IGP Memory Addressing" or similar item, the value can be &quo...
by Support
Sat May 30, 2009 5:52 pm
Forum: Bug Report and Suggestion
Topic: Hibernate
Replies: 1
Views: 3098

Re: Hibernate

In the "option" tab, there's an option named "Enable IM hibernation". If this option is selected, it will allow hidden memory to restore from hibernation. Otherwise because OS doesn't manage the hidden memory, some data on hidden memory will be lost when entering hibernation. Unf...