Search found 3623 matches

by Support
Mon Mar 25, 2024 8:08 am
Forum: Report Bugs
Topic: windows11 insider update restart bluescreen
Replies: 1
Views: 68

Re: windows11 insider update restart bluescreen

Could you try the following steps to see if it works? 1) When Windows 11 get bluescreen 3 times during boot-up, it will try the automatic repair and shows the "Automatic Repair" screen when it cannot repair the computer. Click the "Advanced options" button, then "Troubleshoo...
by Support
Thu Mar 14, 2024 1:16 pm
Forum: Technical Support
Topic: Command line :x
Replies: 2
Views: 414

Re: Command line :x

add -s to command
by Support
Mon Mar 11, 2024 7:45 am
Forum: Technical Support
Topic: Primo Ramdisk Question on configuration
Replies: 1
Views: 2861

Re: Primo Ramdisk Question on configuration

Usually hybrid-disks are slower than pure ramdisks. So if possible, just using a pure ramdisk instead of a hybrid-disk. And since you also use the ramdisk as temp storage for applications, it's better to use the SCSI type instead of DirectIO for better compatibility. Some applications may not recogn...
by Support
Mon Mar 11, 2024 7:20 am
Forum: Technical Support
Topic: ???
Replies: 2
Views: 1080

Re: ???

Sorry, I don't quite understand your question. How do you tell "start caching"? Can you give us more details about the problem?
by Support
Tue Mar 05, 2024 10:32 am
Forum: Technical Support
Topic: How to check L2 usage
Replies: 1
Views: 2751

Re: How to check L2 usage

In "Manage Level-2 Storage" I can see Free Space: 0MB: Here it means the all space of L2 storage device has been assigned to cache tasks, no free space can be used for a new cache task. But if I enter to Cache Task Configuration I see 931.50GB Free: Because you have already assign 931.50G...
by Support
Sat Feb 17, 2024 6:40 am
Forum: Technical Support
Topic: best settings for amd ryzen 5950x server
Replies: 1
Views: 929

Re: best settings for amd ryzen 5950x server

As your drives are nvme SSDs which already have fast read/write speed. So the performance improvement may not be noticeable without a lot of data access. Besides your current configuration is only in terms of read performance. If you want to improve the read performance, you has to enable the Defer-...
by Support
Sat Feb 17, 2024 6:33 am
Forum: Technical Support
Topic: Somthing toward a "sticky:" Suggestiion for a configuration discussion for various PC usage patterns
Replies: 64
Views: 54889

Re: Somthing toward a "sticky:" Suggestiion for a configuration discussion for various PC usage patterns

Sometimes Windows Fast Startup causes the PrimoCache L2 cache to be reset or verified on Windows boot-up. So, for those who have such L2 issues, there is an option to quickly turn off fast startup.
by Support
Sat Feb 17, 2024 6:27 am
Forum: Technical Support
Topic: Stuck on "processing please wait"
Replies: 2
Views: 783

Re: Stuck on "processing please wait"

I'm sorry for the late reply due to Chinese New Year Holiday. And I'm also sorry for this issue caused. It seems an error occurred while waiting for the write-flushing to complete. Currently you may have to make an backup first and then try to restart Windows as usual. If Windows hangs on shutdown, ...
by Support
Sat Feb 17, 2024 6:23 am
Forum: Technical Support
Topic: What's wrong with my setup ? Can you help?
Replies: 1
Views: 726

Re: What's wrong with my setup ? Can you help?

I have some massive data to transfer from one external drive to another. First, the whole speed is decided by source drive's read speed and target drive's write speed. PrimoCache cannot improve the source drive's read speed if files are first read. When you transfer massive data from one drive to a...
by Support
Sat Feb 17, 2024 6:06 am
Forum: Submit Suggestions
Topic: Request: Separate L1 read and L2 write cache with safe deferred writes
Replies: 4
Views: 2122

Re: Request: Separate L1 read and L2 write cache with safe deferred writes

Sorry for the late reply due to Chinese New Year Holiday. I'd like to have separate caches for read and write, where read runs in L1 only, and write in L2 only. Both L1 and L2 supports separate cache spaces. As support answered there that it was not possible because of the amount of index updates, b...