Search found 3313 matches

by Support
Thu Jun 23, 2022 4:46 am
Forum: Technical Support
Topic: Unable to get advertised transfer speeds
Replies: 14
Views: 204

Re: Unable to get advertised transfer speeds

My colleague has processed your request. Please check.
by Support
Wed Jun 22, 2022 3:55 pm
Forum: Technical Support
Topic: Unable to get advertised transfer speeds
Replies: 14
Views: 204

Re: Unable to get advertised transfer speeds

I checked your current configuration and don't see any problems. Have you compared the native speed of the SSD (where the L2 cache locates) and the backup drive? If the L2 device is slower than the target drive, the write performance also will become slower. So how do I accelerate drive C if the par...
by Support
Wed Jun 22, 2022 4:04 am
Forum: Technical Support
Topic: Unable to get advertised transfer speeds
Replies: 14
Views: 204

Re: Unable to get advertised transfer speeds

Since the drive C and the level-2 storage volume are on the same drive, level-2 cache is disabled on the drive C. As level-1 cache is also not set, so there is no cache on the drive C. Please remove the drive c from the cache task, then change the defer-write latency to 60s and then try the test aga...
by Support
Wed Jun 22, 2022 2:34 am
Forum: Technical Support
Topic: Unable to get advertised transfer speeds
Replies: 14
Views: 204

Re: Unable to get advertised transfer speeds

What drive is formatted as the level-2 storage device? I suppose it is from a partition of the SSD, right? And please upload your latest configuration for our reference. We 100% sure Defer-Write can increase write performance if not misconfigured.
by Support
Tue Jun 21, 2022 2:59 pm
Forum: Technical Support
Topic: Unable to get advertised transfer speeds
Replies: 14
Views: 204

Re: Unable to get advertised transfer speeds

Please try this:
Based on the above configuration, do following changes: 1) enable Defer-Write, set Latency to 30s and 2) change the block size to 64KB.
Then do the test as you mentioned: transfer a bin file of a game which is about 1 gb to the D drive from the C drive.
by Support
Tue Jun 21, 2022 1:34 pm
Forum: Technical Support
Topic: Unable to get advertised transfer speeds
Replies: 14
Views: 204

Re: Unable to get advertised transfer speeds

You set L2 cache for caching write-data only, but didn't enable Defer-Write. This configuration will have no effect to improve performance. If you want to speed up write performance, you have to enable Defer-Write. Please see
https://www.romexsoftware.com/en-us/pri ... write.html
by Support
Tue Jun 21, 2022 4:24 am
Forum: Technical Support
Topic: Unable to get advertised transfer speeds
Replies: 14
Views: 204

Re: Unable to get advertised transfer speeds

Hello gsrajah9410,

Could you please upload your cache configuration and statistics for our reference as guided in the link below? Thanks.
https://kb.romexsoftware.com/en-us/2-pr ... leshooting
by Support
Mon Jun 20, 2022 4:51 am
Forum: Latest News
Topic: [2021-08-08] Primo Ramdisk 6.5.0 released!
Replies: 5
Views: 5330

Re: [2021-08-08] Primo Ramdisk 6.5.0 released!

Custom folders is just designed for ramdisks without backup images. When a ramdisk has no backup image, the whole ramdisk content will be initialized to be an empty drive at boot. "Custom folders" creates specified empty folders on this empty drive thus users don't need to manually create ...
by Support
Tue Jun 14, 2022 4:51 am
Forum: Technical Support
Topic: Follow up disk level caching
Replies: 18
Views: 8421

Re: Follow up disk level caching

I'm sorry for the late reply. We have just come out of epidemic control and back to normal work.
We now have tested the case and confirmed that deferred write-data are also encrypted in cache with BitLocker on Windows 10.