Search found 2591 matches

by support
Sat Feb 22, 2020 11:04 am
Forum: Report Bugs
Topic: Certain keys of the keyboard don’t work after installing v3.2.0
Replies: 5
Views: 68

Re: Certain keys of the keyboard don’t work after installing v3.2.0

Thank you for the testing and information! I'd like to know if these keys were completely not working or just very slow to response? Could you upload a screenshot of PrimoCache main dialog which shows the cache configuration and statistics? Thanks.
by support
Sat Feb 22, 2020 5:25 am
Forum: Report Bugs
Topic: Certain keys of the keyboard don’t work after installing v3.2.0
Replies: 5
Views: 68

Re: Certain keys of the keyboard don’t work after installing v3.2.0

Could you open the command prompt and run chkdsk on C and D drives to check if file systems on C and D drives are good. And run sfc command to check Windows files are not corrupted (sfc /scannow)? You may also try 3.0.9 again which can be downloaded from the following link. https://www.romexsoftware...
by support
Sat Feb 22, 2020 4:17 am
Forum: Submit Suggestions
Topic: L1 Cache greater than 32 GB
Replies: 3
Views: 47

Re: L1 Cache greater than 32 GB

Sorry for the late response. The L1 size is up to 2TB now and L2 is up to 2044GB. Please see
https://www.romexsoftware.com/en-us/pri ... ation.html
As Jaga said, users are able to manually type the cache size in the input box.
by support
Sat Feb 22, 2020 4:11 am
Forum: Report Bugs
Topic: Certain keys of the keyboard don’t work after installing v3.2.0
Replies: 5
Views: 68

Re: Certain keys of the keyboard don’t work after installing v3.2.0

Does the issue disappear after you stop the cache or uninstall the program? I don't think we have changes which might cause this issue among v3.0.9, 3.2.0 and 4.0.0. The issue looks quite weird...
by support
Mon Feb 17, 2020 3:07 am
Forum: Technical Support
Topic: Need some help configuring PrimoCache
Replies: 1
Views: 77

Re: Need some help configuring PrimoCache

To improve the game loading times, you may mainly use L2 cache to cache the HDD. I think games may need lots of memory, so you may use few RAM cache like 1GB~4GB, or you may use L2 cache only. Regarding the cache block size, because cache size and target volumes are in large capacity, you may use a ...
by support
Mon Feb 17, 2020 2:48 am
Forum: Technical Support
Topic: Risk of Data Loss with Defer-Write on SSD cache?
Replies: 3
Views: 102

Re: Risk of Data Loss with Defer-Write on SSD cache?

So far the risk of data loss exists whether using RAM or SSD cache when defer-write is enabled. The cache index database might not be correctly updated during an ungraceful shutdown, so even using SSD cache PrimoCache still cannot recover data. But we are working on this feature and we do hope we ca...
by support
Mon Feb 17, 2020 2:17 am
Forum: Latest News
Topic: [2019-12-31] PrimoCache 3.2.0 and 4.0.0 alpha released!
Replies: 31
Views: 16462

Re: [2019-12-31] PrimoCache 3.2.0 and 4.0.0 alpha released!

Axel, sorry, it is still 2044GB in one cache task.
by support
Thu Feb 13, 2020 3:34 pm
Forum: Submit Suggestions
Topic: Elevator Sorted Write-back - Request for Enhancement
Replies: 5
Views: 3748

Re: Elevator Sorted Write-back - Request for Enhancement

According to Diskeeper description of its intelliwrite tech, theoretically we think these two features can work together. However, we haven't tested and verified this. Need more time, sorry.
by support
Tue Feb 11, 2020 3:34 am
Forum: Technical Support
Topic: L2 cache never gets written or used on reads
Replies: 1
Views: 105

Re: L2 cache never gets written or used on reads

PrimoCache populates data into L2 cache when system is idle in order not to affect other applications. The amount of data which are populated into L2 since boot is indicated by "L2Storage Write". You may also check "Free Cache (L2)" and if its value is less than "Level-2 Cache" size it means that L2...
by support
Sun Feb 09, 2020 1:39 am
Forum: Latest News
Topic: [2019-12-31] PrimoCache 3.2.0 and 4.0.0 alpha released!
Replies: 31
Views: 16462

Re: [2019-12-31] PrimoCache 3.2.0 and 4.0.0 alpha released!

We may introduce some changes. :)