Romex Software Forum

I ran the cmd line and it reported "No interfaces were found on the system"

Hi The controller is reported to be running properly as the screenshots in your reply. What do you suggest I check next to find out what is preventing the RamDisk app from accessing the driver? What can block the IO communication between the driver and app? After the error message appears, I press O...

thanks so much for your efforts in assisting me

Tried removing the controller through Device Manager, rebooted, reinstalled Primo RamDisk and still getting the same error

how do I get in touch with tech support?

Hi Answers: Win 10 Pro Windows Core isolation is disabled no Windows updates installed prior to crash system restore did not resolve issue Primo RamDisk Controller is loaded normally in Device Manager fancyrd.sys & rxbsknl.sys reside win Windows\system32\drivers (maybe these need to re-registere...

Hi I installed the trial version of Primo and am still within my trial period. After my system crashed, I now can't run Primo RamDisk - getting error "The kernel component is not running" followed by a need to restart the computer. I have uninstalled & reinstalled Primo RamDisk and sti...