Search found 30 matches

by rcamarda390
Sat Dec 07, 2024 9:21 pm
Forum: Technical Support
Topic: White screen / No screen problem again.
Replies: 6
Views: 11564

Re: White screen / No screen problem again.

I removed as you said, and the program opened first time as expected.
I rebooted and it worked as expected.
Ill keep poking at it to see if I can get it to jam up again.
Thanks.
by rcamarda390
Fri Dec 06, 2024 4:50 pm
Forum: Technical Support
Topic: White screen / No screen problem again.
Replies: 6
Views: 11564

Re: White screen / No screen problem again.

It happened next time I opened PC.
I minimize the app after I use it. (maybe a clue, but this is after a reboot)
while PC was open, and it got pushed behind other apps, I return to the task bar, hover over PC icon and clicking works as expected.
Next symptom is I have browser up (to type here ...
by rcamarda390
Thu Dec 05, 2024 2:19 pm
Forum: Technical Support
Topic: White screen / No screen problem again.
Replies: 6
Views: 11564

Re: White screen / No screen problem again.

(It seems i find a work around after I post the question).
I got the screen. What I did:
I hovered over the task bar and PC application, right clicked mouse, picked maximize.
The application appeared.
I have no other application that behaves this way, so I don't know if something weird happened ...
by rcamarda390
Thu Dec 05, 2024 2:15 pm
Forum: Technical Support
Topic: White screen / No screen problem again.
Replies: 6
Views: 11564

White screen / No screen problem again.

In the past I had an issue where PC window would appear, but it would be all white (literally).
There as a fix sent to me, and when I check version, I have
Latest Version: 4.3.0
Current Version 4.3 1
Been working for months.
Now, when I try to open PC, no window, but the program shows on the task ...
by rcamarda390
Mon Jan 08, 2024 2:04 pm
Forum: Technical Support
Topic: 2024 release date?
Replies: 8
Views: 11305

Re: 2024 release date?

Oh, wil the 'white' screen be addressed? Since upgrading my monitors, I can not open the app, it get the white screen. (I posted about this in support).
by rcamarda390
Mon Jan 08, 2024 2:03 pm
Forum: Technical Support
Topic: 2024 release date?
Replies: 8
Views: 11305

Re: 2024 release date?

No problem. I know your team doesnt rush releases and gets it right.
by rcamarda390
Thu Jan 04, 2024 2:07 pm
Forum: Technical Support
Topic: 2024 release date?
Replies: 8
Views: 11305

2024 release date?

It is unusual to hear nothing about the update.
What is the status of the annual release for 2024?
Thank You
by rcamarda390
Sat Oct 14, 2023 9:27 pm
Forum: Technical Support
Topic: Windows 11 - Behavior Odd
Replies: 2
Views: 1953

Re: Windows 11 - Behavior Odd

My main monitor is LG 5K 5120 x 2160. 2nd monitor is Acre CB271HU in landscape mode 1440 x 2560
by rcamarda390
Wed Oct 04, 2023 5:36 pm
Forum: Technical Support
Topic: Windows 11 - Behavior Odd
Replies: 2
Views: 1953

Windows 11 - Behavior Odd

Hi,
I have PrimoCache installed on my PC, which was originally Windows 10. Everything worked fine for years and through annual upgrades.
Recently, I upgraded to Windows 11 and now I find that when I try to open PrimoCache, it has a white screen.
Usually, I will see the process on the taskbar ...