Bios update removes registration

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disker
Level 3
Level 3
Posts: 14
Joined: Sun Sep 02, 2012 5:56 pm

Bios update removes registration

Post by disker »

After updating motherboard bios (MSI 7760 to v4.3 including Intel ME8) license registration of Primo Ramdisk Ultimate has been lost without any warning...

I am a little bit displeased :evil: about that behaviour because of running in some trouble:
Temp folders, personal folders and pagefile are stored on ramdisk, after rebooting the new bios pc Windows 7 reclaims multiple errors becaus of missing the ramdisk drive...
(Registration could be renewed by internet.)

Please:
Allow normal booting for example three times after a bios upgrade _without_ removing the registration, but with dislaying a warning about the revoked registration. It would be much more comfortable for your customers...
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Support
Support Team
Support Team
Posts: 3627
Joined: Sun Dec 21, 2008 2:42 am

Re: Bios update removes registration

Post by Support »

Dear disker,

I'm sorry for the trouble caused. We've already updated our license mechanism. Can you send us the email address with which you bought the licese? I cannot find the transaction record by this email address you registered in the forum.
disker
Level 3
Level 3
Posts: 14
Joined: Sun Sep 02, 2012 5:56 pm

Re: Bios update removes registration

Post by disker »

support wrote:I cannot find the transaction record by this email address you registered in the forum.
8-)
A mail has been sent to order@...
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