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Trial expire after Windows insider update

Posted: Mon Oct 07, 2019 1:24 pm
by Valleb
Hi.

I lost my remaining trial days (around 9 days) when an update for Windows 10 pro (insider) occured today to Build 18995 release 190927-1420.
Will buying a licens now put it to jepordy if it keeps reseting (possible activation count?).

If yes, what is your recomendation ? To buy or wait?

Regards

Re: Trial expire after Windows insider update

Posted: Fri Oct 11, 2019 9:23 am
by Support
Thank you very much for the bug report! We'll check and fix this issue.
Valleb wrote: Mon Oct 07, 2019 1:24 pm Will buying a licens now put it to jepordy if it keeps reseting (possible activation count?).
The license will not be reset by Windows upgrade. We had this issue before, but we have already fixed it many years ago.

Re: Trial expire after Windows insider update

Posted: Mon Oct 28, 2019 11:22 am
by Valleb
Ok, thanks for quick answer!

Regards,
Valle

Re: Trial expire after Windows insider update

Posted: Wed Nov 17, 2021 10:10 am
by joshfreeman
yeah, the same happened to me.

Re: Trial expire after Windows insider update

Posted: Thu Nov 18, 2021 7:32 pm
by janusz521
Based on what I have seen before, a Windows Insider update may go either way - finish PrimoCache trial or occasionally restart it.