BSOD in FLTMGR Could it be PrimoCache?

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SolarDaveGreen
Level 1
Level 1
Posts: 4
Joined: Fri May 18, 2018 6:40 am

BSOD in FLTMGR Could it be PrimoCache?

Post by SolarDaveGreen »

PrimoCache version: 3.0.2
Cache Settings: L1 256mb, L2 27gb, no write cache
Windows OS: Windows 10
Hardware Information (CPU/Motherboard/Memory/Harddisks): Acer ES-512 Laptop, 16GB RAM, 2TB HD, 27GB MSATA on USE 3.0 for Primo Cache L2, Pentium (Silvermont) 4 Core CPU
Description:

I have this mindump if this looks like it might be related to PrimoCache

Crash Dump Analysis provided by OSR Open Systems Resources, Inc. (http://www.osr.com)
Online Crash Dump Analysis Service
See http://www.osronline.com for more information
Windows 8 Kernel Version 16299 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Machine Name:
Kernel base = 0xfffff803`3c006000 PsLoadedModuleList = 0xfffff803`3c36c030
Debug session time: Tue Jul 10 13:24:57.074 2018 (UTC - 4:00)
System Uptime: 1 days 1:52:12.973
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 00000000c000014a, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff80b2179e82d, address which referenced memory

Debugging Details:
------------------

TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

READ_ADDRESS: unable to get nt!MmSpecialPoolStart
unable to get nt!MmSpecialPoolEnd
unable to get nt!MmPagedPoolEnd
unable to get nt!MmNonPagedPoolStart
unable to get nt!MmSizeOfNonPagedPoolInBytes
00000000c000014a

CURRENT_IRQL: 2

FAULTING_IP:
FLTMGR!FltpDataScanCsqInsertIrp+d
fffff80b`2179e82d 4c8b4008 mov r8,qword ptr [rax+8]

CUSTOMER_CRASH_COUNT: 2

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

BUGCHECK_STR: AV

PROCESS_NAME: BuddyBackup.ex

BAD_PAGES_DETECTED: 13c8a

TRAP_FRAME: ffffb60d237f8e90 -- (.trap 0xffffb60d237f8e90)
Unable to read trap frame at ffffb60d`237f8e90

LAST_CONTROL_TRANSFER: from fffff8033c18d929 to fffff8033c17b570

STACK_TEXT:
ffffb60d`237f8d48 fffff803`3c18d929 : 00000000`0000000a 00000000`c000014a 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
ffffb60d`237f8d50 fffff803`3c189f4d : 00000000`00a8f201 fffff803`3c3a0b30 00000002`00000ed5 ffffb60d`1a9ed7e0 : nt!KiBugCheckDispatch+0x69
ffffb60d`237f8e90 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x48d


STACK_COMMAND: kb

SYMBOL_NAME: PAGE_NOT_ZERO
minhgi
Level 10
Level 10
Posts: 255
Joined: Tue May 17, 2011 3:52 pm

Re: BSOD in FLTMGR Could it be PrimoCache?

Post by minhgi »

It's the BuddyBackup.exe that given the issue. Either find an other backup software or disable Primocache.
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